Shipping policy

BOSSY – Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Bossy. Below you’ll find important information about our shipping process, delivery times, and policies.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order is placed.

  • A shipping confirmation email with tracking information will be sent once your order ships.

Please note that during high-volume periods (launches, sales, holidays), processing times may be extended.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days

Delivery times are estimates and not guaranteed.

3. International Shipping

We ship internationally to select countries.

Please note:

  • Customers are responsible for any customs duties, taxes, or import fees.

  • Delivery times may vary due to customs processing.

  • Bossy is not responsible for delays caused by customs.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

If you do not receive tracking information, contact us at:
📧 [Insert Customer Support Email]

5. Lost, Stolen, or Delayed Packages

Bossy is not responsible for:

  • Lost or stolen packages marked as “Delivered”

  • Incorrect shipping addresses provided at checkout

  • Carrier-related delays

If your package appears lost in transit, please contact the shipping carrier first. If you need further assistance, contact us and we will do our best to help.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.
If you notice an error in your address, contact us immediately.

We cannot guarantee changes once an order has been processed or shipped.

7. Damaged Items in Transit

If your order arrives damaged:

  1. Contact us within 7 days of delivery

  2. Include your order number

  3. Provide clear photos of the item and packaging

We will review and resolve the issue as quickly as possible.

8. Shipping Restrictions

We reserve the right to refuse or cancel orders to certain locations due to legal, logistical, or risk considerations.

9. Contact Us

If you have any questions about shipping, please contact:

Bossy Customer Support
📧 [Insert Email Address]
🌐 [Insert Website URL]